Constellation FAQs

What is your pet policy? 

We love pets here at Constellation! In fact, we are happy to allow up to two pets per apartment. We do have a pet fee of $350 for one pet and $600 for two pets to help us cover the extra costs associated with having furry friends in the building. 

In addition, we charge $25-45 per pet per month in pet rent. We have breed restrictions, so please check with us before you move in. We can’t wait to meet your furry friend!

Can I have shelves, curtains, posters, etc.? 

You can have shelves, curtains, and posters in your apartment. These are all great ways to personalize your space and make it feel like home. With some planning, you can quickly turn your apartment into a cozy and inviting space that fits your lifestyle.

Can I paint my walls? 

As our resident, you are responsible for taking good care of your apartment and keeping it in good condition. This includes painting the walls back to the original color when you move out. You are welcome to paint the walls any color you like while you live in our community, however, you’ll need to be sure to have the apartment painted back to its original color before you move out. This is typically done at the end of your lease. If you have any questions about this, please don’t hesitate to ask!

What does the application and leasing process look like? 

The application and leasing process for renting an apartment at Constellation is simple. The first step is filling out an application online under the apartments tab, which will ask for your contact information, employment history, and rental history. Once the application is complete, it will be submitted to our property management company for review. If you are approved, you will be invited to sign a lease. The lease will spell out the terms of your rental agreement, including the length of the lease, the amount of rent, and any rules or regulations you are expected to follow. Once the lease is signed, you can move in and start enjoying your new home!

Do you require renter’s insurance? 

If you’re considering renting with Constellation, you may wonder if you need renter’s insurance. The answer is yes; you do need renter’s insurance. Renter’s insurance protects your personal belongings in the event of theft, fire, smoke damage, water damage, etc. It also provides liability coverage if someone is injured while on your property. If you don’t have renter’s insurance and something happens to your belongings, or someone is injured while on your property, you could be held responsible for the damages. That’s why it’s important to have renter’s insurance to protect yourself and your belongings.

How do I submit a maintenance or service request? 

If you need to submit a maintenance or service request, there are two ways. The first is to go on our website, click on the Residents tab, and enter the information within the Service Request option. The second is to give us a call during office hours, and we’ll be happy to help you. If you choose to submit the request online, please be as specific as possible in the description field so that we can take care of your issue as quickly as possible. Thank you for your cooperation!

When/How should I set up my utilities? 

Before you move into your new home, you’ll need to set up your utilities. The best way to do this is to set up your service with Huntsville Utilities. You can easily do this online; it only takes a few minutes. Just have your new address and move-in date handy, and you’ll be all set. Once your utilities are set up, you can relax and enjoy your new home at Constellation.

What is the average rent? 

The average rent changes daily. That’s because there are a lot of factors that go into determining the average rent. Contact one of our leasing specialists for more information.

Where is the nearest public transportation? 

The nearest public transportation is Orbit. There is a bus stop located .3 miles from our community. If you are walking, it should only take about 6 minutes to get there. The bus schedule is available online or at the bus stop. 

How do I pay rent? 

Paying rent can seem daunting, but it doesn’t have to be! We at Constellation provide a couple of options to pay your rent. The first is paying online through the Residents tab. The second is a cashier’s or personal check, which can be dropped off at the office. Whatever method you choose, please be sure to get your payment on time so you don’t incur any late fees.